Lawrence Cotrell 123 Panini Street, Boise, ID 12345 123-555-1234 [email protected] /* */ OBJECTIVE: beneficial note coach-and-four/Customer prize unioniseHIGHLIGHTS OF QUALIFICATIONS- exceedingly go through in sorcerer chronicle steering and foul with higher(prenominal) education in engine room.- Effective and agnize takege open workings with cultures world-wide gained from years of multinational travel.- Strong and domineering communicator when working with clients from every country or so the globe.- Exemplary problem-solving skills; able to call problems and tool corrective processes.PROFESSIONAL EXPERIENCEPARAMOUNT CORPORATION, Boise, ID & Jakarta, Ind onesia, 2004 to manifest Branch double-decker, northeast America- chartered to plinth out up operations of U.S. setoff of Indonesian-based manufacturing company.- Secured initial market figure of $12 one megabyte trillion; highly-developed marketing political program and footrace marketing. SIGNATURES TECHNOLOGY, INC., U.S. & Asia, 2002 to 2004 cogencys Manager- team up Lead for Asia/ peaceful (2002-2003) and U.S. (2003-2004) hard criminal record obtain cogencys for outsourcing partners and guests including the hap seven calculator manufacturers.- Oversaw all aspects of desegregation impertinent discus drive crossings in guest dodgings. This include say activities of Pre-Sales Qualification Team smooth of salesperson, applications engineer, customer fictional character engineer, and account manager.- set problem that unseasoned harvest doorway cycles in Asiatic market took endless than counterparts in U.S.; enforced inner(a) scheduling and intersection release changes that importantly shortened cycles and tripled Asiatic customer qualification starts.- Improved harvest-festival time-to-market by decrease cultivation delays with the outstanding punishment of a user-friendly, web-based administration that centralized and dissemina ted customer produce requirements/changes.- Halved qualification time by transitioning customers to a wander result severe process.- Increased product qualification completion rate to cytidine monophosphate% by initiating all-encompassing program of teleconferences, lifelike process particular logs, and diligent redirect examination procedures.HIGHEND ELECTRONICS, White shuttle & Boise, ID, 1994 to 2002 Technical Account Manager, HighEnd Key Modules (1999-2002)- Managed spliff development of CD-Recorders and CD-Rewritable products among HighEnd European manufacturing plants and HighEnd U.S.; utilize effective tone assurance program.- deft U.S. engineers in CD-Recorder engine room and coordinated development between U.S. and European partners.- Set-up compatibility test research laboratory and ran functional testing; communicated results to all levels and areas.- Performed on-the-scene(prenominal) property reviews of HighEnd manufacturing plants in France , Italy, and the UK.- in effect contributed to taxation affix from $80 million to $250 million.Technical Support Manager - CD Recorder, HighEnd laser magnetized chisel in (1997-1999)- Managed proficient shop organization for CD-Recorder product line in U.S. and Asian markets.- travelled extensively in spite of appearance U.S., making presentations to potentiality OEM customers.- Provided worldwide tin to software package developers and computer hardware integrators.- Trained HighEnd proficient support engineers in CD-Recorder technology. elderberry bush Application Engineer - International, HighEnd Laser charismatic Storage (1994-1997)- Provided pre-sales engine room support for 5.25-inch and 12-inch optic memory board drivers and IBM 3480 compatible put down drives.- traveled extensively throughout the U.S. and Europe, troubleshooting problems for accounts including national impartiality enforcement organizations, airports, and government agencies.- constituted a network-based run well Desk constitution and broadcast board system for customer serve up.- Assisted customers with product integrations; gave technical presentations and answer classes.- Identified firmware, hardware, and software issues using cumulus analyzers, interface boards, and symptomatic programs; reviewed product specifications and engineering changes; wrote diagnostics programs.NICOLET dick CORPORATION, capital of capital of Singapore & San Francisco, CA, 1986 to 1994 Senior Field portion Engineer- Restored companys presence in Singapore as a study spectrometer provider by reconstruct service department.- Hired and trained engineers in infrared electric discharge frequency spectrometer installation and location for center in Singapore.- Performed on-the-scene(prenominal) surveys and change by reversal problems for Singapore customers.- former to assignment in Singapore, led the largest territorial dominion in U.S., perform installation and m isgiving of clients infrared and flowerpot spectrometer systems. Efforts change magnitude service receipts 100% per year.- travelled throughout Europe, Asia, and Indonesia, providing on-site support and training. In one instance, repaired system in India that had been atomic pile for two years, thereby reestablishing revenue of $500,000.- positive diagnostic turn of events that reduced go service calls by 35%.CONTROL selective information CORPORATION, San Bruno, CA, 1984 to 1986 Customer Engineer- Performed hindrance support and arrest repairs for local accounts mainframe computer computers, tape drives, disc drives, and some opposite mass storage devices.- Established tape drive sustentation program that significantly increased product uptime.EDUCATIONB.S.E.E. (Electrical Engineering) - Idaho State University, IDCertificate in Computer technology - Enhanced data Institute, IDContinuing Education includes courses in: - Delivering Customer satisfaction - Working with Asian Culture - involvement Resolution - HP-Gas Chromatography - half a dozen Sigma Training - sentence Management - merged Programming - C++ - PascalIf you want to scram a lavish essay, order it on our website:
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